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Bookings

To make a booking you will need to send us your credit card details to guarantee payment of the first night.


Cancellations

Unless stated otherwise, you need to give us at least 48 hours' notice of cancellation or you will be charged for the first night.


Some bookings have special conditions, such as pre-payment and cancellation charges. You will be advised of these before your card is charged.

Check-in

Check-in time is 1pm. Checkout is 10am.

Airport transfers

Shuttle bus
The hotel does not provide airport transfers. However privately operated shuttle buses depart from outside the arrivals terminal and will drop you at the hotel door - cost approx $14 per person. The return journey to the airport can be booked from the hotel.

Taxi
If coming from the airport by taxi, ask the driver to take you to 21 Oxford Street in Paddington, near Greens Road.  This is essential as the numbering on Oxford Street is confusing. The journey normally takes about 25 minutes and costs around $40 from the International Terminal, or a little less from the Domestic Terminals.

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